All Orders Are Custom Made

Please understand that all orders placed in the Universal Creative™ Swag Shop are custom-made by Fann Emblem locally in Orlando, Florida. 

This means that you order is handcrafted, each time. Before placing your order, please keep in mind:

• Typical turnaround of ordered products is two to three weeks from the time the order is placed, to being available for pick-up, delivery, or shipping.

• If you need your order expedited, please contact Fann Emblem prior to placing the order to confirm delivery timelines (and rush fees, if applicable). 

Local Delivery, Pick-Up, and Shipping (Orlando)

We’re thrilled to provide products to Universal Creative™ Teams globally. To do so, we offer various types of delivery of your Swag Shop Order:

• Local Delivery (FREE): Exclusive to the Universal Creative™ Offices in Orlando, Florida. Deliveries are made once a week to every Universal Creative™ Office in Orlando. Your order will be left with a Security Guard (when applicable) and receipt of the delivery is always signed off on before we leave the office.

– Select your office location at check-out for delivery closest to you.

• Local Pick-Up (FREE): If you live near Downtown, Orlando (or just want to make a drive Downtown) our Fann Emblem office is located off of Orange Blossom Trail.  

– Select “Pick Up” at check-out. 

• Shipping (Additional Cost): We ship anywhere within the continental United States of America and partner with USPS & UPS for better costs + delivery times.

– A live calculation of shipping (and delivery time) can be seen when you select the shipping time at check-out. 

Returns & Exchanges

Due to the custom fabrication of our garments, we do not offer returns or exchanges for our products.

 

As always, if you have any questions, or need assistance with an order, please feel free to contact us (or deets are at the bottom of every page).